| In small business, everyone makes customer service mistakes. The key is how you handle them. Here ar ... - David Handler |
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| According to popular keynote speaker, best-selling author, and President of Customersatisfaction.com ... - Dr. Gary S. Goodman |
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| Been aggravated by the customer service you experienced the last time? Read this two-part series on ... - Gwendolyn Lee |
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| Rising gas prices are having a dramatic effect on everything in view of the fact that the economy is ... - Johan MacLeod |
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| Periodically every sales person encounters the customer who refuses to buy unless they receive a dis ... - John Di Frances |
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| Most businesses ultimately fail because they have a mindset that drives them to pursue new customers ... - Joe Love |
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| As years go by, we seem to have less and less time to make a first impression. - Scott Ginsberg |
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| Dial one if you have your credit card handy and would like to speak to an intelligent person, in you ... - Derek Williams |
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| As retailers, we often talk about providing our customers with a memorable retail experience, yet we ... - John Stanley |
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| I believe most companies have taken the plunge and decided that it really is important to conduct fr ... - Anne M. Obarski |
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| Consistency in communication can influence client retention. Do you want to keep your best clients? ... - Jeff Simon |
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| Customer service should not be done merely to give customers reasons to come back. It should not sim ... - Kenneth Wallace |
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| Best-Selling Author, Keynote Speaker & Management Consultant, Dr. Gary S. Goodman says the time ... - Dr. Gary S. Goodman |
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| A strong marketing project can bring in customers and profits. Be careful not to neglect the custome ... - Nola Redd |
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| "We found that there was a cause-and-effect relationship between the two; that it was impossible to ... - Jim Clemmer |
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